When possible, please refer to our troubleshooting guide on our website, http://www.lencomarine.com prior to processing your claim with the Lenco factory. 1. Call Lenco Marine at 772-288-2662, and ask for customer service. Give the technician a brief description of the product and the problem. Once the tech determines that the product is eligible for repair or replacement, they will issue you an RMA number (Return Merchandise Authorization). Claims will not be processed without an RMA number. 2. Return product and paperwork to Lenco Marine with the following information: name, telephone number, description of problem, proof of purchase to verify warranty. Proof of purchase and warranty info can consist of the following: A. Bill of sale from place of purchase 3. Mark the outside of the package with the RMA number and return it to Lenco Marine Customer Service Department at 4700 SE Municipal Court, Stuart, FL 34997 for |
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processing. Once received, our Customer Service Department will make every effort to process your return quickly. Should time restraints prohibit you from sending in the merchandise first, or you need an immediate replacement, you will be required to secure the replacement part with a credit card prior to shipment (Visa, MasterCard, American Express, Discover). Lenco Marine ships all warranty items UPS ground. Costs for upgrades in shipping are the responsibility of the customer. Lenco Marine warranties all trim tabs, switches or Bennett RetroFit Kits for a period of 3 years from the date of original purchase. If any part of a Lenco trim tab, switch or Bennett RetroFit Kit fails due to manufacturing defects or workmanship within a period of 3 years from the date of original purchase, Lenco marine will repair or replace the part(s) without charge at our discretion. No haul out, labor or miscellaneous charges are covered under this warranty. Warranty is not transferable.
The foregoing is in lieu of any and all other warranties, expressed or implied, including any warranty of merchantability or fitness for a particular purpose. There are no other warranties which extend beyond that set forth above. Lenco Marine reserves the right to void any warranty claim if the part is opened or repair was attempted, without prior authorization from Lenco Marine.
Lenco Marine Inc.
Phone: 772-288-2662
Fax: 772-288-2566
www.lencomarine.com
4700 SE Municipal Court
Stuart, Fl 34997
Lenco Troll’n Tabs and Dual Digital Drive Kit Propulsion Systems
carry a Three Year Limited Warranty from the date of purchase
Control systems on Troll’n Tabs and Dual Digital Drive propulsion systems come with a one year limited warranty from the date of purchase. These control systems include: JoyRide, Wireless Foot Pedal, and the Wireless Remote.
All other warranty requirements apply.
